When you are admitted to a Cygnet service, what to expect might vary depending on which service you are coming into and whether it is an emergency or has been planned. If you had to come in to hospital very quickly or unexpectedly someone will help you get in touch with those who need to know you are safe. Before admission you will be offered a welcome guide which sets out the key things that you might want to know. The guide will explain what to expect when you first come into hospital, what you can bring into hospital with you and information about visiting hours. When you arrive in hospital someone will introduce you to the people working there and explain how things work on the ward.