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Lowry House an ‘Outstanding’ responsive service

Well done to the team at Lowry House who, following an inspection on 11th December 2019, have been rated Good in four areas and Outstanding in the ‘Responsive’ category by the Care Quality Commission (CQC).

Located in Hyde, Greater Manchester, Lowry House is a residential service providing outcome focused care for adults with learning disabilities, who may have behaviours that challenge and associated complex needs.

The full report (published on the CQC website) highlights many areas of positive practice, including:

  • People received exceptional person-centred care which was specifically designed to be reflective of their choices and preferences.
  • People were at the heart of all decisions about their care and support.
  • People were actively supported to maintain family relationships including visits to the family home, and attend a range of activities that were fun and enjoyable to the individual.
  • Staff showed a passion and commitment to helping people achieve their goals and realise their aspirations.
  • People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.
  • Staff were creative in providing truly person-centred care which achieved better than expected outcomes for people.

“Everyone at Lowry House is extremely proud of the CQC report which recognises the outstanding outcomes for the individuals we support. The team has achieved this by providing truly person-centred care. We are delighted that the report recognises that staff have gone above and beyond to enable the individuals to achieve their lifelong aspirations no matter how complex of a challenge.”
Ryan Hartnett, Home Manager

Well done to Ryan and the rest of the team at Lowry House.

Find out more about Lowry House

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