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Cygnet Hospital Beckton’s Hooper Ward achieves QNPICU accreditation

Cygnet Hospital Beckton’s Hooper Ward, a psychiatric intensive care service for women, has achieved accreditation from the Quality Network for Psychiatric Intensive Care Units (QNPICU) having met 96% of the 155 applicable standards.

The Quality Network for Psychiatric Intensive Care Units (QNPICU) is a quality improvement network for psychiatric intensive care services in the UK. QNPICU adopts a multi-disciplinary approach to quality improvement, with a key component of their work being the sharing of best practice through the facilitation of peer-review visits.

Amongst other things the peer review team assess standards of care, current facilities, standards of documentation and health records, environmental facilities, and staff training qualifications, support and supervision. As part of the accreditation process a peer review team interviewed senior managers, frontline staff, service users and carers.

Among the many areas of achievement noted in the report are the following:

  • Both service users and carers provided positive feedback regarding the service, with good relationships between staff and service users observed.
  • Service user experience is highly commendable with a recovery college on-site and paid work opportunities, such as cooking assistant and arts group co-facilitator.
  • There is a gym scheme initiative where patients get a gift for attending the gym a certain amount of times.
  • Service users reported the food is varied with different types of cuisine available, such as Chinese, African, West Indian and Continental choices, and they are able to have an extra serving if wanted.
  • Reducing restrictive practices is at the heart of the service with blanket ban audits being carried out frequently by the ward’s restrictive practice lead.
  • Staff morale is high at the service, and this is evidenced by staff who have been at the service for many years, including a psychiatrist who has been there for 20 years.

“This accreditation is a small insight to the commitment of the Hooper Ward team, their can do attitude and willingness to go the extra mile to ensure the quality of our service is second to none.”Judith Etheridge, Hospital Manager

Hooper ward is a female psychiatric intensive care unit (PICU) that tailors care and treatment to improve service users’ wellbeing, reduce risk and support people to fully engage in their recovery.

Find out more about Hooper Ward

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