The report praised the person-focused care provided by staff at Gables, noting that care plans are ‘person centred’ and that ‘daily living was planned around people’s choices.’ The team was further recognised for the caring treatment of residents and were commended for ‘treating people with dignity and respect’, while paying close attention to peoples’ needs, choices and privacy and supporting residents to live ‘as full a life as possible’.
The CQC acknowledged efforts to promote independence among residents, noting that staff encouraged ‘choice and control, independence and inclusion’ and supported individuals ‘to have maximum control of their lives’, with care provided ‘in the least restrictive way possible and in their best interests’.
Staff were further praised by residents’ families for tailoring community engagement and social activities according to people’s personal likes and preferences. The report also recognised efforts by the Gables team encouraging residents to maintain close links with the community created opportunities for individuals to maximise ‘their independence and lifeskills.’
“We are thrilled that the CQC has recognised the dedication of all the team at Gables to provide person-centred care. It is particularly rewarding to see the CQC single out the efforts of staff in supporting residents to maximise their independence and to ensure that they have enjoyable experiences tailored to their individual preferences. I want to take this opportunity to commend the team for the energy and passion that they show in caring for individuals at Gables.” Sophie Clements, Unit Manager
Tony Romero, CEO Cygnet Health said: “It is fantastic to see the compassion of the Gables team highlighted by the CQC. We are very proud of the skill and enthusiasm that they show when providing individualised, kind and respectful care to our residents. Well done to the team for this achievement and recognition.”