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Cygnet Pindar House rated ‘Good’ following first CQC inspection

Cygnet Pindar House in Barnsley has been rated as Good by the Care Quality Commission (CQC). The Good rating follows the hospital’s first inspection since the service opened in February 2020.

Cygnet Pindar House is a 22 bed specialist neuropsychiatric rehabilitation facility for men affected by acquired brain injuries. The service also caters to those diagnosed with a progressive neurological disease, like Huntington’s Disease, by providing a caring and long term placement to support and help manage the progression of their symptoms.

The full report, which followed an inspection on 30th June 2021, highlights many areas of positive practice, including:

  • Staff assessed and managed risk well. They minimised the use of restrictive practices, managed medicines safely and followed good practice with respect to safeguarding.
  • Staff developed holistic, recovery-oriented care plans informed by a comprehensive assessment.
  • The ward staff worked well together as a multidisciplinary team and with those outside the ward who would have a role in providing aftercare.
  • Staff treated service users with compassion and kindness, respected their privacy and dignity, and understood their individual needs.
  • Staff helped service users live healthier lives by supporting them to take part in programmes or giving advice.
  • Staff from different disciplines worked together as a team to benefit service users. They supported each other to make sure service users had no gaps in their care.
  • Staff involved service users in care planning and risk assessment and actively sought their feedback on the quality of care provided.

Jackie Ewington, Hospital Manager, said, “I am extremely proud that we achieved a Good rating in our first CQC inspection. I would like to thank the team for their hard work, dedication and support in delivering consistently high standards of care, for embedding the Neuropsychiatry Model of Care and displaying Cygnet’s Values by putting our service users’ needs and wellbeing at the forefront of everything we do.”

Well done to Jackie and all the team at Cygnet Pindar House.

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