Cygnet Hospital Derby provides low secure and mental health rehabilitation services for men on Litchurch Ward and Wyvern Unit and a specialist female personality disorder service on Alvaston Ward.
The latest inspection was a planned unannounced inspection on 10-12th and 18th May 2022 looking at all five key lines of enquiry. As a result the service maintained its ‘Good’ rating across all five domains.
The full report, published on the CQC website, highlights many areas of positive practice, including:
- Service users said that staff supported them well, were understanding, kind and always polite. Staff made time for them and listened to them and helped them feel safe.
- Service users across all wards said there were a lot of activities on the wards, including bowling, going out for walks, for lunch, to shops, karaoke and a music therapist visited in the evenings a few times a week.
- Service users said they had paid job roles which helped to prepare them for their rehabilitation or aided their recovery.
- Family members said staff were polite and kind and kept service users safe.
- Staff knew service users well, their likes and dislikes and what they needed to aid their recovery.
- Staff helped service users live healthier lives by supporting them to take part in programmes or giving advice. Staff helped service users with smoking cessation and weight loss programmes.
- Service users had a communication plan that showed how they preferred to be communicated with. Information was provided in easy read and picture formats where individuals needed this.
- Staff supported, informed and involved families or carers. There was a monthly carers clinic on the wards and regular newsletters to carers.
- There were positive working relationships between nursing staff and members of the multi-disciplinary team, who were visible on ward and would assist when needed.
Mark Varney, Hospital Manager, said “I’m very proud of the staff at Cygnet Hospital Derby for maintaining a ‘Good’ from CQC. This is after a lot of hard work and dedication from teams across the hospital. I’m especially grateful for the positive impression and good feedback given by the staff. Thank you to all staff and service users who gave their input.”
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