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Cygnet Adarna House rated ‘Good’ by the Care Quality Commission

Matthew and some of the team at Adarna House

Cygnet Adarna House, a rehabilitation service for men with mental illness and autism, has been rated ‘Good’ by the Care Quality Commission (CQC), with inspectors praising the “kind and compassionate care” residents received from staff.

Supporting nine men, Cygnet Adarna House provides a homely and community facing environment for individuals who are preparing for community life, but need further support to move to more independent living. The service was created as a step-down service from Adarna Ward at Cygnet Hospital Wyke in Bradford. This enables individuals to continue to work on their independent living skills while being in a safe environment.

The successful inspection comes following a refurbishment, a change in management and a re-opening for the service as a care in the community facility. CQC inspectors concluded that the service is safe, effective, caring and well-led after an inspection in May 2022.

Matthew Ledger, Service Manager at Cygnet Adarna House, said he was incredibly proud of the rating and the efforts of his staff to achieve it.

He said: “At Cygnet Adarna House we are committed to providing high-level, person-centred care and I am proud and delighted that the CQC report reflects this. The turnaround we have achieved in such a short time is absolutely fantastic and is testament to the hard work, commitment and dedication of the staff who work here. Staff who always put our service users first and consider their safety as paramount. I would like to thank each and every one of them, to receive this kind of feedback demonstrates everyone’s resilience and passion for the care we provide.”

Inspectors particularly praised the level of care given by staff to service users. The report said: “People received compassionate and empowering care that was tailored to their needs. Staff supported their aspirations to live a quality life of their choosing.”

Continuing to applaud staff for their work, the report continued: “Staff respected people’s privacy and dignity. They understood the individual needs of people and supported people to understand and manage their care, treatment, or condition.

“Staff were discreet, respectful, and responsive when caring for people. They were knowledgeable about people’s needs and showed kindness and warmth to the people using the service. They gave people help, emotional support and advice when they needed it.”

Inspectors spoke to staff, service-users and their relatives and carers during the inspection visit.

The full report can be found on the CQC website here.

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