Cygnet Hospital Beckton’s Bewick Ward has scored 95% in a review by the Quality Network for Forensic Mental Health Services. This is a national benchmarking process and is indicative of the improvement by Bewick from 86% last year to 95% this cycle.
Bewick Ward achieved 100% ratings in seven of the 11 areas assessed, these were, ‘Admission’, ‘Physical Health Care’, ‘Discharge’, ‘Service Environment’, ‘Workforce’, ‘Governance’ and ‘Equalities’.
“This is an important achievement as it clearly reflects the unit’s ‘continuous improvement programme’ strategy and the determined and collective effort of the Bewick Ward team. They are now aiming for a 100% score in the 2017 review.”Emmanuel Onukwube – Clinical Services Manager
The 95% score is the outcome of a peer review visit to the hospital on 17th May 2016. The Quality Network review team identified the following areas as the key strengths and achievements of Bewick Ward:
- The ward is light and bright and attention has been paid to including patient artwork throughout, creating a very homely and welcoming feel
- The well-established, excellent links formed with community organisations such as Beckton Globe and the local leisure centre
- The ward has developed a real opportunities to work programme and encourages patients to access work placements in the community
- The service had given excellent consideration to managing patients’ needs for de-escalation and how to treat patients in a dignified and safe manner
- There is a buddy system in place for all new staff starters to help guide them through the induction process
- Bewick Ward offers a robust and varied training programme for its staff
- Staff were commended by the peer-review team for their level of attention to carer’s input within the service