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Majory qualified as a psychiatric nurse in September 2007. Since then she has worked in mental health services supporting vulnerable individuals with mental health conditions. She completed another degree in Mental Health and Psychological interventions in 2014.
Majory worked at Cygnet Sedgley House and Lodge from 2007 as a Mental Health Nurse. She worked her way up to become Head of Care in 2012. Majory then transitioned to Cygnet Heathers where she successfully opened the new Neuropsychiatric Hospital as the Registered Manager in 2015. In 2019, Majory moved to Cygnet Raglan House to work with female service users in the High Dependency Hospital.
Gemma is a Registered Mental Health Nurse. She started her career in mental health rehabilitation services in 2013 as a Staff Nurse before progressing to Senior Nurse at Cygnet Raglan House. She has worked as a Nurse Assessor for Cygnet before working in a Neuropsychiatric service as a Senior Staff Nurse. During this time she gained experience of Acting Head of Care role at male and female services. She joined the team at Cygnet Raglan House as Head of Care in 2019.
Gemma has a passion for patient-centred care and least restrictive practice, she believes in empowering the individuals she works with as well as her colleagues she works alongside.
Dr Sohail Zafar achieved his medical qualification from Dow Medical University Karachi Pakistan in 1997. At postgraduate level, he became a member of the Royal College of Psychiatrists in 2011 and he completed a Masters in Mental Health Law in 2014. Dr Zafar joined Cygnet in December 2010 and has worked with Cygnet Raglan House since its establishment as a high dependency female psychiatric rehabilitation unit.
Dr Zafar has been involved in service development in the organisation and has worked jointly with others in various steering groups. One of his most significant achievements to date is to have drafted the Daily Risk Assessment tool (DRA) which is used daily in all Cygnet hospitals for assessing the daily risk level and determining the risk reduction plan in the morning meetings. He also helped draft the modified Global Assessment Progress tool (GAP) which is used to assess the progress of patients in Cygnet hospitals. GAP is a key tool that acts as a measurement of our service users’ achievements and how far they are in their journey to discharge.
Dr Zafar was also heavily involved in creating the High Dependency Rehabilitation Model at Cygnet, in that he drafted the model, finalised its content and presented it as a poster at the annual convocation of the Royal College of Psychiatry in 2019. The High Dependency Poster was also accepted by the American Psychiatric Association for its annual conference in 2020.
Dr Zafar is a Controlled Drug prescriber at Cygnet supporting a number of hospitals. He has been one of the CPD Programme Organisers for the last seven years and has been widely appreciated by his colleagues in conducting one of the best teaching sessions in the UK.
At present Dr Zafar is a Clinical Lead/Medical Director of the Cygnet hospitals in the Midlands. His special interests are autism, treatment-resistant schizophrenia and personality disorders. He is a DISCO (Diagnostic Interview for Social and Communication Disorders) assessor and offers his support to other hospitals in the organisation in order to diagnose autism.
Dr Tavares-Mott (known as Dr Nicola) has worked at Cygnet Raglan House since 2019. Dr Nicola had previously worked as a middle-grade doctor in the NHS, where she spent four years with the Birmingham Adult ADHD Service. She also spent time gaining experience working in a number of different areas, including the Birmingham Early Intervention Service, Forensic Psychiatry (including Female Medium Secure and LD Forensics) and the National Mental Health Service for Deaf Patients.
Her SHO training before these posts was exceptionally varied including posts in Neuropsychiatry of Epilepsy, Assertive Outreach, Liaison Psychiatry, Learning Disability and Home Treatment. Throughout her career, she has been heavily involved in service development; in collaboration with colleagues she developed a pilot transition service for 16-18-year-olds who were transferring from the care of community paediatricians.
Dr Nicola is passionate about physical health and holistic care, and since joining the team at Cygnet Raglan House has developed a close working relationship with the GP for the service, resulting in improved outcomes for the service users. Dr Nicola has also diagnosed individuals at Cygnet Raglan House with ADHD.
Outside work she is an animal lover and keen baker who runs a cake business, and has a Level 1 UK Athletics track official qualification.
Patience has been nursing for 17 years after completing her RMN Dip HE Mental health in 2004. Patience started at Cygnet Raglan house in February 2012 and has since progressed to senior nurse, leading the nursing team in providing least restrictive care.
Patience has a vast amount of experience, working with both males and females, adolescent care and also elderly care.
Katie joined Cygnet as an Assistant Psychologist in 2017 and is currently a Trainee Forensic Psychologist at Cygnet Raglan House, working towards qualification as a Forensic Psychologist. She has experience working with male and female service users, working collaboratively to support individuals during their journey to recovery.
Katie is interested in a number of areas, including Compassion Focused Therapy, trauma-informed approaches, and Cognitive Behavioral Therapy.
Fatema qualified as an Occupational Therapist (OT) in 2009 from the University of Derby. She then completed her 3rd year student placement at Cygnet Sedgley Lodge in Wolverhampton and has since continued to work for Cygnet.
Fatema initially started as a junior OT, moving to Cygnet Sedgley House as Senior OT and then to Cygnet Raglan House where she now works as Head OT. Fatema is trained in using AMPS and also a student occupational therapist educator. She has worked within the model of human occupation and has presented a poster presentation (co-produced) and facilitated discussion sessions (co-produced) at OT conferences.
Fatema enjoys working with the team at Cygnet Raglan House using a holistic approach to meet each individual’s needs.
Hollie started working as an Occupational Therapist (OT) at Cygnet Raglan House in 2013. Hollie has a background in learning disabilities, in particular, complex learning needs and educational research. She has a keen interest in Sensory Integration (SI) and is looking towards completing SI Level 3. She is currently the placement coordinator for the region, promoting the services to local universities and supporting the education of the next generation of practitioners. She also oversees Cygnet Elms and Cygnet Cedars as part of her co-Head role.
Within the role of Head OT, Hollie promotes meaningful engagement and effective rehabilitation for our service users, as well as driving service development across services.
Pavan is a newly qualified Occupational therapist graduating from Coventry University in 2021. She is passionate about empowering and motivating clients to achieve their goals.
Gemma has worked within Cygnet for 11 years after starting as a Receptionist. She trained in Mental Health Act administration in 2011 and has since worked this role within 3 different Cygnet sites including male Neuropsychiatric Hospital and male psychiatric units. Gemma joined the Cygnet Raglan House team at the beginning of 2020 providing assistance and advice to the service users with regards to their detention and rights.
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