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Meet the Team

Suzie Adam - Hospital Manager

Suzie started working in mental health when she ran shelters every Christmas for the national homeless charity, Crisis. She latterly worked in forensic services after qualifying as a RMN in 2008. Suzie has worked across a broad spectrum of providers; in private, NHS and charitable hospitals.

Suzie worked as part of the senior management team at Priory, for their flagship hospital in London and has operationally run hospitals of 200+ beds within the brain injury field as well as a strong focus within therapeutic communities for women. Prior to joining Cygnet, Suzie worked with a Royal charity in London and helped lead on overseas nurses recruitment and has remained dedicated to this process with Cygnet.

Suzie is an active participant with the Royal College of Nursing and is also a DBT therapist.

Dr Maqsood Ahmad - Medical Director

Dr Ahmad completed his higher psychiatric training in London, and was appointed as a Consultant Psychiatrist at Charing Cross Hospital, London; one of the major teaching hospitals in the country.

He joined Cygnet Hospital Stevenage from Alpha Hospitals, an independent provider of medium/low secure and mental health rehabilitation services. He worked there for over seven years as a Consultant Psychiatrist and Clinical Director, and helped develop their medium secure mental illness and low secure PD services from scratch. Previously he has played a pivotal role in establishing a brand new psychiatric intensive care unit (PICU) in Goodmayes Hospital, North East London NHS Foundation Trust.

He has a special interest in the treatment of service users suffering from complex mental health problems, including those with substance misuse and personality disorders, for which he tends to use an eclectic approach.

Alice Zimba - Clinical Manager

Alice has been qualified as a nurse since 2005 and has added to her knowledge and experience by doing a BSc in intensive forensic mental health in 2011. Working across the NHS and private sector, Alice has gained valuable experience across a wide range of roles including staff nurse, clinical team leader, ward manager and interim hospital manager.

Alice particularly enjoys working with adults with learning disabilities and mental health issues, especially those with challenging behaviours, forensic needs, personality disorders, self-harm, autism, and enduring mental health problems. Since joining Cygnet in 2015 Alice has worked as Team Leader and Ward Manager on low and medium secure female services. In 2019 Alice took over as Clincial Manager.

Nikki Brooke - General Manager

Nikki joined Cygnet Hospital Stevenage from the Prison Service in 2016 where she had gained over 12 years experience as a Custodial Manager.

Nikki has a proven track record of ensuring that standards and service targets are met. She believes in the importance of developing a genuine team spirit and ensuring the team understand how they fit into the needs of the hospital and its patients.

In her spare time Nikki enjoys swimming and umpiring for her local hockey club.

Eve Phiri - Chamberlain Ward Manager

Eve qualified as an RMN in 2008 from Southampton University. She then began her career working in Southampton as an RMN gaining broad experience across Medium Secure and Low Secure services.

In 2014, Eve began her career with Cygnet; working across Low Secure and PICU services, before moving to Cygnet Hospital Stevenage in 2019. Here at Stevenage she joined as Peplau’s Ward Manager where she managed the ward effectively and efficiently. Most recently, Eve is now the manager of our men’s PICU service – Chamberlain Ward.

Cavin Chifamba - Orchid Ward Manager

Cavin joined Cygnet Hospital Stevenage in 2015 as a contracted agency nurse, where he progressed to contracted CTL on Orchid Ward (female acute). In 2019 – he made the great decision of joining Cygnet Hospital Stevenage permanently as Orchid Ward Manager. He has extensive experience working in medium secure forensic hospitals both in NHS and private.

Cavin has a strong passion in the recovery of patients and in improving their quality of life as they face their various mental health problems.

D’Monte Watson - Pattison Ward Manager

D’Monte have been working in mental health since 2003. He began as a support worker and became more and more interested in mental health, which led him to pursue a career in nursing. D’Monte qualified in 2010 and has since gained experience as a staff nurse, Team Leader and Ward Manager. He joined Cygnet Hospital Stevenage in 2019 as their Low Secure service Ward Manager. Most recently; D’Monte has become the Ward Manager of the brand new PICU service – Pattison Ward.

He takes pride in trying to ensure that we deliver a high standard of care for our patients and ensure that the wellbeing of our staff is maintained.

Lindani Bhebhe - Saunders Ward Manager

Lindani qualified in 2003 and started his nursing career at St Andrew’s Claire House – a high dependency unit. He then joined Cygnet Hospital Wyke in 2004 and worked on their PICU units for 6 years. Here he gained diverse experience before moving to their low secure and rehabilitation units.

In 2012, Lindani moved to Cygnet Hospital Stevenage where he joined Pattison Ward as a clinical team leader. He then progressed to become the Ward Manger of Pattison Ward. Lindani is now the manager of our low secure male service, Saunders Ward.

Gemma White - Tiffany Ward Manager

Gemma has worked in health care since 2005 where she began her career as a health care assistant. She progressed to become a nurse, qualifying in 2009. Since qualification she has worked primarily in acute mental health settings, gaining a robust understanding of adult acute psychiatry.

Gemma began her career working for the NHS in central London for 4 years, 2 of which were spent as part of a team that successfully set up a pilot Triage ward. She then joined a service in Milton Keynes as a Clinical team leader where she made a considerable contribution towards bringing the service in alignment with CQC requirements. Gemma joined Cygnet Stevenage as Chamberlain Ward manager and is now the manager of our low secure female service, Tiffany Ward.

Dr Tammy Wachter - Consultant Clinical Psychologist and Head of Programmes

Tammy is a Consultant Clinical Psychologist, Cognitive Analytic Therapy practitioner and Supervisor, Dialectical Behavioural Therapist and expert witness. Tammy is a Clinical Psychologist with over 25 years of experience in the mental health field. She has had experience both in the community and in forensic settings, in NHS and the independent sector. Her expertise and interest are in the area of personality disorders. Tammy joined Cygnet Hospital Stevenage as the Head of Therapy Programmes in November 2013.

Laura Baker – Head of Occupational Therapy

Laura qualified as an Occupational Therapist in 2011 and has since gained a wide range of experience in a variety of mental health settings, including acute adult psychiatry, older adult’s psychiatry, community outreach, the prison service, specialist ASD low security and forensic mental health.

The Occupational Therapy department provides specialist support to empower people to facilitate recovery and overcome barriers preventing them from doing the activities (or occupations) that matter to them. Laura is keen to promote the principles of the recovery approach within the provision of Occupational Therapy through holistic and person-centered care, empowering and strengths-based approaches that cultivate hope for the future.

Fiona Kennedy – Head of Social Work and Safeguarding Lead

Fiona qualified with a Masters in Social Work in 2012 from the University of Hertfordshire. She has worked for the NHS for 8 years in various mental health settings including a Crisis Resolution and Home Treatment Team, a Community Mental Health Team and a Liaison and Diversion Service. She qualified as an Approved Mental Health Professional in 2016. In 2017, she was promoted to Deputy Manager of the Liaison and Diversion Service in Bedfordshire, working with people who came into contact with the criminal justice system and are experiencing health and social care vulnerabilities.

Fiona joined Cygnet Health Care as the Head of Social Work and Safeguarding Lead at Cygnet Hospital Stevenage in April 2020. As part of her safeguarding role, Fiona has been developing close links with Hertfordshire’s Safeguarding Adults Team and Hertfordshire Police Safeguarding Adults from Abuse Team. Fiona also manages the social work department at Cygnet Hospital Stevenage.

Jemma Lewer (Nee Lacey) - Office Manager and PA to Operations Director

Jemma started her employment with Cygnet Hospital Stevenage in 2010 as CPA Co-Ordinator. In 2011 Jemma was promoted to Administration Manager and then on to Office Manager in 2013. Jemma oversees the Administration Team and function within the hospital and all contractual requirements such as CQUIN and KPIs. In 2019 Jemma started a second role within in Cygnet Hospital and is now also PA to Operations Director, East of England Region. Jemma is currently completing her Level 5 Operations and Departmental Management apprenticeship.

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