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Information for Visitors

Service users and carers

Cygnet Hospital Sheffield does not have specific visiting times and tries to be flexible wherever possible.

On our adult services we do ask that visits are pre-arranged with the ward (24 hours notice is normally required) and that visits take place outside of 9am to 5pm therapy sessions wherever possible.

On our adolescent services we do ask that visits are pre-arranged with the ward (24 hours notice is normally required) as visiting rooms / areas are limited and need to be booked in advance, as we are currently unable to facilitate visits on either of the adolescent wards. Wherever possible we ask that visits take place outside of 9am to 4pm education and therapy sessions. Our last visiting time on an evening is 7.30pm.

The hospital operates a no smoking policy and visitors are therefore asked not to smoke on the ward or anywhere within the building, designated smoking areas are available within the hospital grounds.

What to expect on arrival

On arrival visitors should report to either the Main Reception for adult visiting or the Adolescent Reception where they will be asked to sign in and given a security badge. This ensures that we have an accurate record of who is in the premises at all times. A member of staff will collect you from reception and take you to your meeting or visit.

Places to stay

Sheffield has a wide variety of Hotel and Bed & Breakfast accommodation available with most of the well-known chains offering accommodation close to the city centre.

Parking

Parking is available on site but this can be limited during busy periods. Identified visitors parking spaces are available alongside a number of disabled bays for visitors who are able to display a blue badge. Alternative parking is available directly outside the hospital on East Bank Road (free of charge) or alternatively a sizable carpark is located close by at the Grosvenor Casino, 87 Duchess Road, S2 4BG which a maximum charge of £3 for 9 hours.

What not to bring

In order to ensure the safety of our service users, visitors and staff, certain items are considered contraband and these are not allowed into the hospital. On arrival, you will be asked if you are carrying such items and, if so, you will be requested to leave them in your car or in a locker provided.

We reserve the right to search visitors if we believe that they may be bringing inappropriate things in with them. Please avoid bringing the following items when you visit:

  • Alkaline Batteries
  • Alcohol
  • Aerosols
  • Any sharp instruments or tools
  • Animals
  • Blue Tac / Sellotape
  • Carrier Bags
  • Chewing Gum
  • Cans of drink
  • Stimulation / Energy Drinks
  • Glass bottles of any description
  • Knives of any sort
  • Lighters / matches – dependent on ward
  • Manicure sets
  • Nail files
  • Medicines
  • Illicit drugs
  • Solvents
  • Pornographic material
  • Razor blades
  • Photographic equipment
  • Recording Devices
  • Wires, strong ropes or cords, etc.

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