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Information for Visitors

At Cygnet Hospital Godden Green we are pleased to have a flexible approach towards visiting. However our wards do have individual requirements so as to not compromise any patient treatment or safety.

Please note: The ward is staffed 24hrs however it is advisable to avoid calling between the hours of 7.30 & 8.30am and 7.30 & 8.30pm where possible as the nursing staff may be involved in handover and medication rounds. Administration and accounts staff are available between the hours of 9am & 5pm if you have any queries concerning these matters.

Visiting hours

Visiting is welcomed between the hours set out below however please be advised that there may be times when visiting is not possible and any changes will be discussed with you.

  • Monday to Friday 5.30 to 8.30pm
  • Weekends & Bank Holidays 2.00 to 8.30pm

Visitors under the age of 18

Children under the age of 18 are welcome to visit, however it is important that the nursing team are made aware in advance as they will need to carry out a risk assessment and create a management plan. The young person must be supervised by a visiting adult for the duration of the visit and should not be left unsupervised within the hospital or the grounds.


If you would like to stay for dinner, please ask a member of the nursing team to inform the kitchen. Guest meals may be paid for at the time. Dinner is served at 5.30pm.

On arrival at the hospital

Please sign in and out at the main reception when arriving and leaving the building and also report to the nursing office on arrival to the ward.

A Smoke Free Environment

As of 1st April 2016 Cygnet Hospital Godden Green is a ‘smoke-free environment’. This means that no person will be permitted to smoke anywhere on the hospital grounds, this includes the car parks, the grounds and the hospital courtyards.

Bringing in items and what to avoid

What can I bring in for my child?

  • Food – small amounts of sweets, biscuits, fruit, refrigerated food and drinks
  • Casual clothes (enough for a week)
  • Night clothes (enough for a week)
  • Money for outings/phone (up to £10)
  • Toothbrush, toothpaste and wash bag
  • Posters and photos
  • Books and magazines
  • Small battery operated radio/stereo

All electrical items will be tested for safety. Some items can only be used under supervision (such as mirrors, tweezers, nail clippers etc). Although we want all young people to feel comfortable and at home on the unit, we ask that personal belongings be kept to a minimum, e.g. enough clothes for a week.

The wards cannot accept responsibility for any items brought in. Things do occasionally get lost or damaged which the hospital is unable to replace, so please do not bring in valuables.

A property search will be completed on admission and following any periods of leave. We will also ask to search anything that you bring into the unit for your child. This is to ensure the safety of your child and the other patients and staff on the unit. We may ask that some items you bring in, be returned home but a full explanation will be given to you at this time.

Also, please note that pets are not permitted in the hospital building but may be allowed in the grounds.

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