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Meet the Team

Mark Varney - Hospital Manager

Mark has been a Qualified Mental Health Nurse since 1988 and trained in Derby at Pastures Hospital. He spent the majority of his career working at Millbrook Unit in Mansfield as a Ward Nurse before progressing to ward manager. In June 2003 Mark became Care Programme Approach lead for North Nottinghamshire and was promoted to Trust CPA manager in 2005. Mark was also for many years a trainer in breakaway, restraint and PSTS. Mark joined Cygnet Health in May 2009.

Katie Casement - Clinical Manager

Katie joined Cygnet Hospital Derby in June 2014 as an Occupational Therapist and progressed quickly to Lead Occupational Therapist where she has helped raise the amount of therapeutic activity on the wards with her team.

Katie has been shadowing the Clinical Manager since summer 2016 and has confidently been learning all about the role, often taking over complaint responses and other jobs delegated to her. Her confidence, fairness and ability to help has furthered her progress within the company and gave her the opportunity to act as Clinical Manager for 6 months in 2017. Katie was appointed Clinical Manager in 2019.

Lucy Johnson - General Manager

Lucy has been with Cygnet Hospital Derby since opening; she initially worked within the medical administration department for several years and implemented efficient and accurate systems that changed the way medical administration works within the hospital.

Following promotion to Administration & Reception Manager, Lucy is now the responsible line manager of reception and the wider admin team. Working with individual team members, Lucy ensures the administration department runs smoothly to meet targets and provides support to management and other departments.

Lucy had the opportunity to act as General Manager for 6 months in 2017 and continues to provide support for the hospital in the Hospital Managers absence.

Marie Howlett - Alvaston Ward Manager

Marie qualified as a nurse having completed her degree at Kings College London. She has worked for Cygnet for over 3 years, having started her career with Cygnet at Cygnet Hospital Kewstoke with experience in male acute services, whereby she took a lead role in taking the ward through the AIMs process leading to an excellent accreditation being awarded. She then went on to specialise in inpatient personality disorder services. She has worked as a Staff Nurse, Clinical Team Leader and progressed to Ward Manager of Alvaston Ward in July 2016, re-locating to Cygnet Hospital Derby.

Marie has a passion for ensuring that patients are always placed at the centre of their care and least restrictive practice principles are at the heart of the service.

Louise Arthur - Litchurch Ward Manager

Louise has been a Registered Mental Health Nurse since March 2008. She has worked in acute and forensic settings before commencing her employment at Cygnet Hospital Derby in 2011. Louise started working at Cygnet as a Senior Staff Nurse and progressed on to become Deputy Ward Manager and in September 2015 was appointed Ward Manager of Litchurch Ward.

Louise completed her Batchelor of Arts in Psychosocial Interventions in 2012. Louise is the Infection Control Lead at Derby and continually points out areas of improvement and feedback findings at the Infection Control Meetings. Her passion outside of work is walking her dogs and baking.

Louise Bannister - Wyvern Ward Manager

Prior to qualifying as an RMN in 2006 Louise worked in Medium Secure and PICU settings as an HCA. From 2006 to 2012 Louise worked in Female PD Low Secure Services initially as a Staff Nurse and then as a Clinical Team Leader and Clinical Team Manager. Louise joined Cygnet Hospital Derby in September 2012 and has been Ward Manager on Wyvern Unit (Male Locked Rehab) ever since.

Since 2010 Louise has been involved in the implementation and running of the Recovery and Outcomes Groups and is currently the East Midlands Lead for secure services. Louise is also an Event Facilitator for the National Service User Awards, supporting the Service User Events Team to facilitate the event. She is also the Recovery College Lead for Cygnet Hospital Derby working with a team of service users on this project.

Nicole Reynolds - Project Manager

Nicole joined Cygnet Hospital Derby in 2014 as a Receptionist and Ward Administrator and became the Admin Assistant in 2015 helping out the Admin team in all aspects, covering the Clinical Administrator role temporarily and the Accounts Administrator for annual leave/sickness until 2016 where she took on the CQUIN Administrator role

In this role Nicole collates and reports the data for Derby to meet the CQUIN targets by liaising with all departments, in an efficient and timely manner. Nicole is also responsible for “special projects” including CCQI visits, CQC preparation, compliance paperwork and many other tasks set by the Hospital Manager.

Jess Robinson - Accounts Administrator

Jess initially joined Cygnet Hospital Derby as a Reception and Administration Assistant before successfully interviewing for the Accounts Administrator role; she pays all bills correctly and in a timely manner and monitors the eCENSUS for Cygnet Hospital Derby ensuring staff hours and patient information is correct. Jess also manages Service User monies efficiently to ensure they’re aware of their budget and have funds available to spend as well as dealing with any general monetary enquiries.

Hannah-Jo Gibson - Clinical Administrator

Hannah-Jo joined Cygnet in September 2015 as a Receptionist and Administration Assistant. Upon a job opening, Hannah-Jo was offered the acting role of Clinical Administrator and successfully interviewed for the permanent role in August 2016 where she provides support in all clinical administration including incident recording and reporting, supporting the Clinical Manager, organizing all mandatory internal and external training for Cygnet Derby and completing personnel duties regarding recruitment of clinical staff.

Hannah-Jo has a very empathetic nature and brings a friendly, distinct attitude to the team.

Mental Health Act and Medical Administration Team

Cygnet Hospital Derby’s Mental Health Act and Medical Administration Team work together to ensure that there is full cover throughout the hospital. Emma Ganley (L) has been with Cygnet Hospital Derby since before the unit was opened and was a lynchpin in opening the unit. She has worked through the ranks, starting as a receptionist, gaining a vast amount of knowledge and skills. Emma has been key to developing new Mental Health Act Systems in conjunction with Lucy Hicks.

Hannah Lancaster (M) has been with Cygnet since August 2014 and has progressed from Reception staff up to Medical Administrator where she works alongside Ann (R) and Emma (L) as part of an efficient team. Hannah has recently completed one of her AMSPAR Qualifications and is working towards the next level.

Razwana Kausar - Clinical Team Leader

Razwana has been working in health care services for the past 15 years. In 2003 she achieved her NVQ Level 2 in care and then went on to commence her Mental health Nurse training (Diploma) in 2006. Razwana commenced work at Cygnet Hospital Derby as a Preceptorship Nurse when the hospital first opened on the 8th March 2010 and has since been promoted to the Senior Staff Nurse role. She is dedicated to delivering a high standard of care and always goes the extra mile for the service users in her care. During her development at Cygnet Hospital Derby she has successfully completed a phlebotomy course. Razwana is keen on developing student nurses and is currently completing her Mentorship training at the University of Nottingham.

Nick Hayes - Staff Nurse and PMVA lead Instructor

Nick qualified as an RMN in 2008 at the University of Nottingham and joined Cygnet Derby when it first opened in 2010. Part of Nick’s role on the Locked Rehab ward is working closely with service users to promote independence and engage them in completing care plans to the My Shared Pathway model. As well as working on Wyvern Ward, Nick is the lead PMVA Instructor and delivers PMVA Full Inductions, Refreshers, workshops and Personal Safety training to all staff at the unit in liaison with the Clinical Administrator. Nick supports all wards in the use of PMVA and promotes safer working for staff and service users and guides staff in using therapeutic and low level interventions.

Nick Poole - Head Chef

Nick is a passionate and driven head chef who has bought his 2 star restaurant skills and knowledge to Cygnet Derby. All food served to guests is derived from our service user menu’s. Nick liaises with service users on a monthly basis. The ethos in his kitchen is local produce, seasonal menu’s and a healthy diet for all with good presentation. Nick is currently undertaking his CIEH Level 4 and relevant courses to enable him to train Staff in Food Hygiene. Out of work Nick enjoys football and spending time with his family.

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