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Upper West – Women’s Medium Secure

Upper West is Cygnet Hospital Bury’s medium secure service for women. Upper West, supports both hearing and Deaf women with a range of complex care needs including personality disorder, mental illness and detachment disorders.

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A highly specialised multi-disciplinary team supports people in Upper West and care and treatment programmes are very much tailored to the individual’s needs. DBT is used as a treatment programme within the ward and it is a bilingual community where all staff are trained in British Sign Language. There are also both deaf and hearing members of staff on the ward.

Our innovation initiatives:

  • All About Me Deaf Recovery package
  • Recovery College
  • National Service User Awards
  • Collaborative project with Crisis Prevention Institute on MAPA training for Deaf learners
  • People’s Council meetings
  • Mental Health Act code of practice Easy Read adaptation in association with NHS England
  • Personalised visual adaptations for Deaf service users with additional learning disabilities and complex needs
  • Care plans recorded in BSL film format or other formats meaningful to the individual

Each service user has a treatment plan and a weekly therapeutic timetable which can include: individual and group psychology, counselling for drug and alcohol misuse, anger management, social skills development, daily living skills development, healthy living, IT skills training, education and vocational development, group games and activities.

All service users have their own private bedrooms with full en-suite facilities and access to a range of recreational space including a gym, laundry, occupational therapy kitchen, therapy garden and external sports pitch.

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