Information for Visitors

Starting from 9th October 2017 Newham Council are implementing parking restrictions on the estate surrounding the hospital. Parking restrictions are in force between 10am-2pm Monday-Friday. This will have a huge parking implication for visitors as staff will be double parking in the car park meaning there will be nowhere for visitors to park. Any visitors to the hospital during the above mentioned times are advised to travel by public transport.
Whilst a service user is in hospital it is important that contact with the everyday occurrences and family relationships of home are continued.

At Cygnet Hospital Beckton, the following visiting arrangements apply:

Visiting times are restricted during the day Monday to Friday to ensure service users are available to engage in therapeutic activities on the ward. Some visits will be supervised, depending on identified risks, and all visits must be booked 24hrs in advance to ensure the visit can be facilitated.

Bewick Ward – Low Secure Rehabilitation Unit
Visiting hours are from 4pm – 7pm Mondays to Fridays and 12pm – 7pm at weekends and Bank Holidays.

Hooper Ward – Female Psychiatric Intensive Care
Visiting hours are from 4pm – 5pm and from 6pm – 7pm Mondays to Fridays and 2pm – 5pm and 6pm – 7pm at weekends and Bank Holidays.

New Dawn – Female Borderline Personality Disorder
Visiting hours are from 5pm – 7pm Mondays to Fridays and 12pm – 7pm at weekends and Bank Holidays.

Children may visit on an individually assessed basis, subject to risk assessment and these visits must be booked at least 48hours in advance and will take place in a comfortable room off the ward.

What to expect on arrival

On arrival to Cygnet Hospital Beckton there is a buzzer at the gate which allows you to buzz for which ever ward you have an appointment with or you can buzz the reception. On entering the front gates walk to the main reception area.

Monday to Friday from 8am-7pm the reception area is manned. There are buzzers on the left of the door, please press the buzzer for Reception and they will let you in. The Receptionist will ask you to sign in.

The appropriate member of staff will collect you from reception and take you to your meeting or visit. They will ask if you have any contraband items. You may be asked to allow us to search your bag to ensure none of the items are there. This is a safety and security measure for you and the people on the unit.

Out of hours and at weekends you will need to use the buzzer at the gate to buzz the ward you are visiting. At the main reception entrance on the left are buzzers please press the one for the ward you are visiting. Wait in the Reception area for one of the nursing staff to collect you and sign you in.

Parking

The hospital has limited parking onsite and restricted parking on the adjacent roads. We are also well served by public transport links. For directions to the hospital please see our Getting Here page.

Places to stay

There are a number of hotels and bed and breakfast accommodation in and around Beckton and the London Docklands area. The nearest facility is a Premier Inn, located at 1 Woolwich Manor Way, Beckton, London E6 5NT, situated next door to Docklands Light Railway Beckton station and within easy walking distance to the hospital.

London Docklands is a vibrant, diverse and culturally interesting area with a wealth of beautiful historic warehouses, old riverside pubs and restaurants. For more information please visit: www.londondrum.com/cityguide/docklands.php.

What not to bring

To ensure the safety of our service users, visitors and staff at all times we operate a contraband list of items which are not allowed on the unit. Please do not bring any of the items on the list below to the unit. You will be asked when signing in if you have any of these items and may be asked to search your bags before entry to the unit. If you do accidently bring any items on the list don’t worry, you can hand them in at reception or to the nursing staff and they will be returned to you when you leave.

  • ALCOHOL
  • AEROSOLS
  • ANY SHARP INSTRUMENTS OR TOOLS
  • ANIMALS
  • CANS OF DRINKS
  • RED BULL OR OTHER ENERGY DRINKS
  • GLASS BOTTLES OF ANY DESCRIPTION
  • CARRIER BAGS
  • KNIVES OF ANY SORT
  • LIGHTERS/MATCHES
  • MOBILE PHONES/ELECTRONIC EQUIPMENT
  • MANICURE SETS
  • NAIL FILES
  • MEDICINES
  • ILLICIT DRUGS
  • SOLVENTS
  • PORNOGRAPHIC MATERIAL (EXCEPT SOME MAGAZINES)
  • RAZOR BLADES/DISPOSABLE RAZORS
  • PHOTOGRAPHIC EQUIPMENT
  • TELEVISION, COMPUTERS, HI-FI SETS (PIECES)
  • WIRES, STRONG ROPES OR CORDS etc.,

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