Information for referrers
Do you have any vacancies?
For details on bed availability, please contact Cygnet Hospital Wyke on 01274 605500 or call Cygnet Central on 0845 0704170.
How do I refer?
Contact Cygnet Hospital Wyke on 01274 605500 and speak with the Ward Manager or any of the qualified nursing team on the ward you would like to refer to.
- Austen Ward Manager - Gwen Horn
Male PICU (Fax: 01274 604600) - Bronte Ward Manager - Claire Buchan
Female Complex Needs (Fax: 01274 601300) - Shelley Ward Manager - John Rouse
Male Complex Needs (Fax: 01274 600199)
Alternatively you can download and complete a referral form and fax it to the relevant ward.
Is there a cost for the assessment?
There is no cost for the assessment.
What is the assessment process?
Austen Ward
We take referrals by telephone consultation, 24-hours a day to ensure the service user receives appropriate treatment as quickly as possible.
We will require faxing to the ward information such as:
- Most recent CPA report
- Most recent social worker report
- Nursing records
- Most recent risk assessment
Once this information is received and reviewed by the clinical team a decision can be made regarding admission unusually within the hour, and admission can occur the same day if appropriate.
Referrals from prison services can be made by letter with a current risk assessment and a recent Care Programme Approach (CPA) report to the Clinical Manager who ensures prompt assessment by a senior nurse and a doctor.
Bronte & Shelley Ward
Once a referral is received by telephone or letter an assessment date will usually be arranged within 5 working days, and will be carried out by the 2 senior members of the clinical team.
During the assessment clinical staff will have a relaxed, informal talk with the service user to gain insight into the service user's presentation and feelings about the referral to the Ward. The clinical team will also require access to the service user's records and discuss the referral with a member of the ward staff/referral team.
Following assessment the clinical team will discuss the referral and assessment with the Consultant Psychiatrist who would be responsible for the service user's treatment on the Ward. Admission, if appropriate, may be agreed within a week of assessment. A comprehensive assessment report will be sent to you following our visit, and if the service user is not appropriate a full explanation will be given.
What happens next and what is the admission procedure?
Admissions to Austen Ward PICU service can be facilitated as soon as the agreement to admit is made by the clinical team and funding authorised.
If the service user is assessed as appropriate for Bronte Ward or Shelley Ward Complex Needs, a senior member of the clinical team will contact you by telephone to arrange a convenient date for admission and discuss any further issues with you. At the time of admission, if available, an up-to-date social worker's report is also required.
On admission, along with the Consultant Psychiatrist, service users are allocated a named nurse who will be responsible for the service users' care alongside other members of the Multi disciplinary team on the ward. Each service user's care is planned on an individual basis and the multidisciplinary team works in partnership with the service user to work out agreed goals.
Do you maintain contact with referrers during an admission?
Progress summaries are sent fortnightly or monthly to referring clinicians to update them about each service user’s care and treatment programme to facilitate discharge as soon as is appropriate.
What is the average length of stay?
The length of stay is dependent on the service user’s progress and is reviewed regularly in ward rounds and Care Programme Approach (CPA) meetings to which external clinicians and carers/relatives are invited as appropriate.
What happens if a service user relapses or problems occur?
It is an expectation of our clinical team that service users will occasionally have problems during their stay on the ward at Cygnet Hospital Wyke. Referring teams will be updated on the service user’s presentation and of any current management issues.
Where do service users go after they have been at Cygnet Hospital Wyke?
Service users are discharged from Cygnet Hospital Wyke to appropriate services in their local area which were approved at the Section 117 meeting prior to discharge. Service users can also be recalled to services from the referring area if a bed becomes available.
Service users may also follow the care pathway and be admitted to Cygnet Lodge Brighouse if referrers feel further support and rehabilitation is required.
Would it be possible to arrange a visit to the unit?
Visits to the Unit can be facilitated by appointment. To make an appointment please contact either Richard Williams, Hospital Manager or Denise Banks, Clinical Manager on 01274 605500.

Contact the hospital
Fax: 01274 604400
Email Cygnet Hospital Wyke
Enquire Online
Download Referral Form
How to find us
For Sat Nav users please use postcode BD12 8LP
